BLAKENEY HARBOUR ROOM

PRIVACY POLICY

Last updated October 5 2023

This privacy notice for Blakeney Harbour Room (‘we‘, ‘us‘, or ‘our‘), describes how and why we might collect, store, use, and/or share (‘process‘) your information when you use our services (‘Services‘), such as when you visit our website at blakeneyharbourroom.co.uk or engage with us in other related ways, such as purchasing tickets, venue hire or using other events and services.

KEY POINTS

This summary provides the key points from our privacy notice. Further detail can be found clicking the link following each key point or by using our table of contents (below).

  • When you visit, use, or navigate our website, we may process personal information such as any purchase transaction details and tracking data (Cookies) to assist us in providing a better and more relevant user experience on the website.

  • We do not collect or use any sensetive personal information.

  • We may receive and use data from 3rd party sources, principally social media.

  • We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes, such as newsletters, with your consent. We process your information only when we have a valid legal reason to do so.

  • We do not share your information with any third parties except for accounting and record keeping purposes as required by UK law.

  • We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.

  • You have specific rights as to reviewing your data and how we use that data. To understand or exercise your rights under UK and EU law contact us at secretary@blakeneyharbourroom.co.uk or via the details displayed on out contact page.

  • You can see our privacy notice in full below.

PRIVACY POLICY IN FULL:

1. WHAT INFORMATION DO WE COLLECT?

All information collected is voluntarily provided. Generally this will be information provided when you interact with one of our Services and will depend on how you are interacting and what data you provide at that point. This will fall into two chategories: personal information you provide whilst interacting with our Services and information automatically collected in the form of analytics.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal information (you disclose to us):

Personal Information Provided by You. We collect personal information that you voluntarily provide to us when you express an interest in or when  you purchase or obtain tickets or hire the venue or attend a function or event or otherwise when you contact us. The personal information that we collect depends on the the choices you make, and the services and features you use. The personal information we collect may include the following:

  • Name(s
  • Phone number(s)
  • Email address
  • Mailing address
  • Billing address
  • Contact or authentication data
  • Purchase history
  • Contact and marketing preferences
  • We do not process any sensetive information

When you use or interact with our website you warrant thar all the data you provide is true, complete, and accurate, and where relevant you will notify us of any changes or inaccuracies to your personal information.

Information automatically collected

When you navigate the website we collect certain diagnostic data, traffic information and data on how our website is navigated and used. Like most websites this is collected through Cookies or similar technologies. Collecting this data allows us to look at the ways our website is being used to make improvements and keep content relevant as well as for website security purposes.

Information at this point is ‘anonomysed’ and provides statistical website data usage and does not reveal your personal identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.  The information we collect includes:

  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called ‘crash dumps’), and hardware settings).

  • Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.

  • Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device.

Information collected from other sources

We may collect limited data from Social Media where you have contacted us via Direct Messaging services or have expressed an interest in an event or function we are hosting.  Data collected in this way is used to fulfil any queries, function or service as requested and with relevant permissions contact and marketing preferences all information collected via Social Media is limited to Personal Information provided by you as detailed (above).

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information to:

  • For the purpose of providing or delivering an item, such as tickets to a band or event you have purchased on the website. This may include recording information such as name, email address and the last 4 digits of the card used to purchase tickets to verify your identity when attending an event.
  • For marketing and information purposes and to provide you information on forthcoming events and bands or other relveant information for marketing purposes, such as an email newsletter (where your consent has been given). In the case of newsletters an option will be provided to easily opt out. of further communication.
  • We use anonomysed data collected to understand how through cookies to review and improve content on our website or marketing material.

3. SHARING YOUR INFORMATION

We do not share your information with any commercial third parties.

4. COOKIES AND TRACKING TECHNOLOGY

We may use cookies and similar tracking technologies (like web beacons and pixels) to show how users interact with our website and provide anonomysed data on traffic sources, such as location, operating system and device. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

5. RETAINING YOUR INFORMATION

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. KEEPING YOUR INFORMATION SAFE

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

7. INFORMATION FROM MINORS

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at secretary@blakeneyharbourroom.co.uk.

8. YOUR PRVACY RIGHTS

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section ‘HOW CAN YOU CONTACT US ABOUT THIS NOTICE?‘ below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section ‘HOW CAN YOU CONTACT US ABOUT THIS NOTICE?‘ below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. 

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

If you have questions or comments about your privacy rights, you may email us at secretary@blakeneyharbourroom.co.uk.

9. CONTROLS FOR DO-NOT-TRACK FEATURES.

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (‘DNT’) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

10. UPDATES TO OUR PRIVACY POLICY.

We may update this privacy notice from time to time. The updated version will be indicated by an updated ‘Revised’ date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

11. CONTACTING US REGARDING OUR PRIVACY POLICY.

If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO), Secretary, by email at  secretary@blakeneyharbourroom.co.uk, by phone at 01263741666, or contact us by post at:

The Secretary
Blakeney Harbour Room
High Street
Blakeney
Norfolk NR27 7NU

12. TO REVIEW, UPDATE OR DELETE THE DATA WE COLLECT FROM YOU.

You have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.

This privacy policy was created in conjunction with Termly’s Privacy Policy Generator.